SafetyNet CAD Integrates With 1st Minute, Best App for First Responders

Integrated solution named Best App for First Responders in First Responder Application Challenge held by Vencore, Inc. and IBM.

Hitech Systems, Inc., in collaboration with LanguageMAPS, Inc., responded to the Vencore, Inc. and IBM First Responder Application Challenge with an integrated software solution. The solution utilizes both SafetyNet Computer-Aided Dispatch (CAD) software and 1st Minute, a mobile application designed to provide immediate language translation assistance to first responders, public safety operators, and the culturally diverse public who request medical aid in emergency 9-1-1 calls for service and other encounters.

The integrated solution received first place in its category, Best App for First Responders, and received third place overall in the Challenge, which was judged by representatives from the Association of Public-Safety Communications Officials-International (APCO), United States Geospatial Intelligence Foundation (USGIF), IBM, and Vencore, Inc. The Challenge required participants to provide or improve upon a solution that meets a specific unmet need using the IDEAS application ecosystem, including IBM’s Bluemix application development services.

"Our objective was clear," says Henry Unger, President of Hitech Systems, Inc. "Collaborate with LanguageMAPS to fully integrate its language translation mobile application with our computer-aided dispatch software in order to streamline language translation and provide the right assistance and equipment to every call for service. We believe 1st Minute will improve communication between patients with limited English proficiency and both on-scene first responders and 9-1-1 Public Safety Answering Point telecommunicators, which will substantially decrease response times."

Our objective was clear. Collaborate with LanguageMAPS to fully integrate its language translation mobile application with our computer-aided dispatch software in order to streamline language translation and provide the right assistance and equipment to every call for service. We believe 1st Minute will improve communication between patients with limited English proficiency and both on-scene first responders and 9-1-1 Public Safety Answering Point telecommunicators, which will substantially decrease response times.

Henry Unger, President of Hitech Systems, Inc.

"1st Minute not only enables communication; it prevents miscommunication between first responders and patients," explains LanguageMAPS, Inc.'s  CEO, Lance Manning. "With its tight integration with SafetyNet CAD, it can save valuable time and help equip first responders, dispatchers, and even hospitals with the right knowledge to save lives."

Hitech Systems, Inc.  and LanguageMAPS, Inc. will continue working together to put the application into the hands of first responders everywhere. Please contact Holly Blanks, Director of International Business Development at Hitech Systems, Inc. if you are interested in learning more about the integrated solution and its applications in the field.

About Hitech Systems, Inc.:

Hitech Systems Inc., has established itself as a leader in the public safety software industry since 1986. The company prides itself on meeting the needs of each public safety agency with its SafetyNet Suite. Hitech is committed to tailoring its SafetyNet product line to adapt to the changing technology of this mission critical industry.

www.hitech.com

About LanguageMAPS,Inc.:

LanguageMAPS, Inc. was formed in November 2014 after a group of creative individuals came together in June to win first place in the AT&T Public Safety Hackathon Event held in Dallas, Texas.

www.1stminuteapp.com

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